I use to live nearby as well, but never made it up north to Kent before they moved to Sumner. One of the employees lived down south and met me to swap out a Stableload that the nut fell off of.
Then a few years later I bought a bigger Supertruss entension, thinking I'd need it for my big cargo trailer, which was much wider than my small trailer, and I thought the trailer would smack in to the camper jacks on sharp turns. It didn't. I took the new Supertruss back and had Torklift rebox it so I could return it to the place of purchase.