Forum Discussion
aclovelace
Jun 21, 2018Explorer
bikendan wrote:aclovelace wrote:
Yes, I did replace the bulb seal along the hinge as well as the old one was rusted where the metal is in the seal. Please do share any images and the quote that you received. I'm wondering if the reason Starcraft won't respond is because it was a complete design flaw.
in the 15 years i've been on the Hybrid forum here, i've never seen any claim that Starcraft hybrids had a design flaw in their bunk ends.
in fact, they had probably had the lowest bunk issues of all the hybrid brands.
i think that Starcraft's lack of response is because, from their viewpoint, it's a 10 year old trailer, that didn't have regular maintenance and you aren't the original owner.
not trying to be harsh, just realistic.
Multiple things here, since you arebeing harsh, assuming multiple things you do not know, and are not being helpful in any way, the original owners were my aunt & uncle. I was with them when they bought it. It has been regularly maintained, I'm not sure where you got that information. It was a 6 year old trailer when I reached out Starcraft. The door had 2 screws in it holding the entire thing to the camper and came from the dealer that way. And companies that want return business and service business shouldn't ignore customers because of the age of the trailer.
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