Travel Trailer Disaster Help
My wife and I purchased a Primetime Avenger travel trailer at the end of Nov 13. We took the travel trailer out the first week of January. We were out 2 weeks and during the second week, we awoke to a trailer flooding. The city water connection outside had cracked according to the dealership and the pipes inside the kitchen had also cracked.
Water was flooded into the bathroom, down the floors into the bunk area and throughout the slide and kitchen area. When we pulled the camper off the site water came rushing out from the underside of the camper. We even had a video of it. It was really crazy to see literally buckets of water rushing out.
The dealership had the camper up until last week trying to repair it. We recieved the trailer back and it is no where close to the same camper. Multiple problems still exist and I am uncertain whether the trailer will ever be the same.
Since it was a new camper the insurance company did not total it out. Instead they wanted it repaired. The dealership seems to be incapable of fixing the issues correctly. So far the following has been done:
Mold remediation spray
All the insulation under the floor removed (Dealership left the underpinning mostly unattached and there is no insulation now)
The carpet in the slide replaced (Incorrectly however and not attached and the incorrect size)
The outdoor kitchen laminate and wood all replaced (Done but poorly and now the outdoor kitchen door is out of alignment)
The storage area under the city water connection all rebuilt
The bunk area wood all replaced
Some pieces of trim on the floor replaced (Now paneling is starting to bow out)
Shower stall surround is pulled out by dealership and needs to be taken down and redone.
My delimna is that I had the trailer 1.5 months and it has been in the dealership for almost 4 months. What else can I do besides taking it back to the dealership for more work? I am not confident that even if they fix everything over again the trailer will be right. There is just so much damage from the water that repairing this much on a trailer seems improbable. I would like to have at least the camper in the same state that I purchased it in since it was new.
Water was flooded into the bathroom, down the floors into the bunk area and throughout the slide and kitchen area. When we pulled the camper off the site water came rushing out from the underside of the camper. We even had a video of it. It was really crazy to see literally buckets of water rushing out.
The dealership had the camper up until last week trying to repair it. We recieved the trailer back and it is no where close to the same camper. Multiple problems still exist and I am uncertain whether the trailer will ever be the same.
Since it was a new camper the insurance company did not total it out. Instead they wanted it repaired. The dealership seems to be incapable of fixing the issues correctly. So far the following has been done:
Mold remediation spray
All the insulation under the floor removed (Dealership left the underpinning mostly unattached and there is no insulation now)
The carpet in the slide replaced (Incorrectly however and not attached and the incorrect size)
The outdoor kitchen laminate and wood all replaced (Done but poorly and now the outdoor kitchen door is out of alignment)
The storage area under the city water connection all rebuilt
The bunk area wood all replaced
Some pieces of trim on the floor replaced (Now paneling is starting to bow out)
Shower stall surround is pulled out by dealership and needs to be taken down and redone.
My delimna is that I had the trailer 1.5 months and it has been in the dealership for almost 4 months. What else can I do besides taking it back to the dealership for more work? I am not confident that even if they fix everything over again the trailer will be right. There is just so much damage from the water that repairing this much on a trailer seems improbable. I would like to have at least the camper in the same state that I purchased it in since it was new.
