Unsticking a stuck Rancho?

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Super_Dave wrote:
I'm not a receipt saver, is one required for warranty? Also, it would seem odd to send in shock and be without a vehicle until they sent a replacement. How does this really work in practice?

Yes you do need your receipt. I had to have one of my shocks replaced a few years ago that I bought from Summit. There procedure was, they would charge me for the shock, then when I they received it they would credit my CC. That's the way it worked out, easy peasy.

I'm not a receipt saver, is one required for warranty? Also, it would seem odd to send in shock and be without a vehicle until they sent a replacement. How does this really work in practice?

wcjeep wrote:

HMS Beagle wrote:
Call Rancho. They are guaranteed forever, and they will send you a new adjuster, which is replaced by R&Ring the two small screws. If they are old Ranchos (with 4 clicks instead of 9) then I think they will send you the whole shock.

I read somewhere the Rancho is no longer guaranteed forever. Disappointed since I have Rancho on the towrig and offroad Jeep.

Still have life time war. I just went to their site..

HMS Beagle wrote:
Call Rancho. They are guaranteed forever, and they will send you a new adjuster, which is replaced by R&Ring the two small screws. If they are old Ranchos (with 4 clicks instead of 9) then I think they will send you the whole shock.

I read somewhere the Rancho is no longer guaranteed forever. Disappointed since I have Rancho on the towrig and offroad Jeep.

Dirtpig wrote:
It is not really the knob that freezes, it's the plate that the knob pushes down on. You can attempt to free it by removing the 2 screws that hold the knob on the shock and spray some anti-seize in there and push down on it with a flat head screw driver or something. It should spring back and forth when pressure is applied to the plate. If you do not get the back and forth movement then your shock will definitely need to be replaced under warranty. I am on my 2nd set of rancho shocks because of corrosive road brine getting into that adjustment knob & plate. The 2nd time i used some waterproof grease before reinstalling the replacement shocks and so far have had zero issues with the shock adjustment knob. I did a youtube video on how i did this as well Rancho shock rust prevention

^^^^^This

DO NOT try to force the knob as it is made of plastic and will snap. Before I installed my 9000s I took the knobs off and applied some marine grease behind them.

It is not really the knob that freezes, it's the plate that the knob pushes down on. You can attempt to free it by removing the 2 screws that hold the knob on the shock and spray some anti-seize in there and push down on it with a flat head screw driver or something. It should spring back and forth when pressure is applied to the plate. If you do not get the back and forth movement then your shock will definitely need to be replaced under warranty. I am on my 2nd set of rancho shocks because of corrosive road brine getting into that adjustment knob & plate. The 2nd time i used some waterproof grease before reinstalling the replacement shocks and so far have had zero issues with the shock adjustment knob. I did a youtube video on how i did this as well Rancho shock rust prevention

Call Rancho. They are guaranteed forever, and they will send you a new adjuster, which is replaced by R&Ring the two small screws. If they are old Ranchos (with 4 clicks instead of 9) then I think they will send you the whole shock.