Vehicle batteries
Not camper specific, but the very nature of camper owners is a lot more hands-on than your typical Class A owner.....so I will pose the question here looking for expertise. I have always purchased ...
Forum Discussion
Trackrig wrote:
So, what does Sears propose to do with a 100 month battery that died at 64 months?
Yeah, they are sneaky little buggers. A few years ago they quietly removed the "100-month" from their Die Hard Gold battery labels. They didn't really tell anyone about it. Kept the same labels, same look, branding, etc. So I thought they still had the warranty. Nope, 36 month full replacement. If it dies at 37 months, too bad.
Oh, and for even more excitement.... As a "loyal" Sears customer, they will give me 20% off if I bring in a Die Hard battery on exchange. It's not the 36% I would have gotten on the 100-month warranty, but it is something, right? Yeah, until they tell you the 20% is off the LIST price, not the price on the Internet. If I buy on the Internet for in-store pickup, then it is not eligible for the 20% loyalty discount....and the Internet price is within $10 of the discount. In short, no real loyalty discount but they like to tell me that.
I don't like going from a happy customer to an unhappy customer. But when companies play games like this it is rather insulting to my (limited) intelligence. Tell me they will take care of me as a loyal customer, but in reality it is pretty much the same deal as if I purchased via the Internet. Yeah, that adds insult to injury, it doesn't value me as a customer, and now I am looking for a different vendor.
Thanks,
-Eric
