Warranty Claim Denied
A friend has a 2011 F250 equipped with power folding mirrors. The mirrors gave stopped folding under power. The dealer diagnosed the problem as bad motors and submitted the warranty claim. The repa...
Forum Discussion
WyoTraveler wrote:
I was traveling a few years ago and had a Ford warranty problem. The dealer told me too bad nothing could be done. DW called the 1-800 in the Ford user manual. Ford Direct. Talked to the guy on the phone while we sat in the PU in the parking lot. He put her on hold for a few minutes came back and said all was taken care of. Funny before we could get out of the PU the head manager was running towards our vehicle complaining that we had no need to do that BUT bring the truck around and we will take care of you. So give it a try. May or may not work.
Well, gee Mr. Dealer, I would have had no need to call the number in the book had you done your JOB!
Ya gotta love these guys bailing on the customer as soon as the ink is dry on the contract and the customer pulls off the lot!
