Forum Discussion
FishOnOne
Jan 14, 2018Nomad
Huntindog wrote:transamz9 wrote:GM used the exact same pump 2011-2016 and had a slightly higher failure rate. The difference?LIKE2BUILD wrote:Cummins12V98 wrote:lenr wrote:
My 2012 Ford 6.7 diesel has been perfect after 83K mi. except for one free recall fix and one buzz noise fixed free under warranty. People with good trucks never post, do they. Amazing how many Ford haters one can round up with one post. OP should absolutely get a fuel sample and go back on the last station if there is a problem, and comprehensive insurance if not. Yes, this is very annoying and inconvenient--hope OP gets a fix with minimal hassle.
The problem is Ford has denied many similar warranty claims. GM just stepped up and fixed the issue but then got sick of the problem and went with Denso. RAM has had no issues with their CP3. If they have I have heard nothing about it.
Precisely. Not bashing Ford at all. The vast majority of the trucks are just fine.
The issue, at least early on for the 6.7 was Fords sketchy diesel history. The 6.0L was a well-chronicled mess then the 6.4L wasn't a whole let better with DPF issues and engines blowing. The 6.7L came along with a ton of promise which it mostly delivered. Then popped up of owners having low mileage trucks go in the tank with bad injection pumps due to CP4 failures. They would go to the dealer and Ford would deny the warranty claim blaming the owner for water contaminated fuel.
Ford really needed a homerun on this engine. They didn't need another diesel warranty fiasco, but stories here and there like this gave the perception that Ford wasn't going to stand behind their engines. Again this wasn't all of them and I'm sure there were plenty of failed injection pumps Ford did cover under warranty. The problem is enough of the stories were circulated around that is created a public relations issue.
I really hope Ford learned from these mistakes and will step up for the OP no questions asked.
KJ
So why should Ford have to pay for someone else's mistakes? I'm not saying this is the OP fault but you are saying Ford should step up no matter what.
They stood behind it. It is difficult to impossible to find a post of a failed GM pump that was not warrantied. In fact a member of this forum had one fail that was over 100,000 miles, and GM paid for a large percentage of the bill.
I suppose it's an honest mistake you didn't include the Duramax member here who had his CP3 pump fail do to water contamination. GM didn't cover the repair so he forwarded it to his insurance company.
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