Valentines day is now over! It's Monday!
The company I work for changed their customer facing web site about 8 months ago. They are actually re-coding to a newer more contemporary computer language. So they decided to change everything. They consulted with experts in web site design and customer friendly experiences type stuff.
Well, the first phase hit the internet .... and OH MY! The back-lash was unbelievable. The new remains, and the old is still being phased out as the code is currently mixed between old and new, but little by little getting the old functionality into the new code functionality.
Although it's been 8 months or more since the original switch, the customer backlash is still insane! People just don't like change. They (we) get comfortable with the status quoe and are resistant to change.
(Kind of like the grocery store moving the cereal aisle from row 2 to row 12. You come in and have to find everything again. This way, you are breaking your routene and have take a different path and potentially, purchase an item you've passed a dozen times, but quit noticing.
Web sites, do similar, to get your attention, to get you to notice advertising, to keep them from getting stale. Change is good --- change is also bad. But change is always inevitable!
So, the web site changed .... the forums still work don't they?
