What in the world to do about TERRIBLE bunkends?

bikendan wrote:
Dutchmen has probably the worst customer support with the hybrids, than any other hybrid manufacturer.
it's sad because, at one time, they were the most cutting-edge hybrid manufacturer

My pop up was a 1998 Dutchmen Duck 801D - 8ft box with tiny fridge, in and out stove, etc. the tent ends were excellent and overall the RV gave me no trouble. Sold it after 12 years for $2500, and had bought it second hand when was 1 year old. Guess a lot changed since that time.