Forum Discussion
dadmomh
Apr 01, 2014Explorer
We bought both our HTT and TT from RVW and yes, we were comparing apples to apples. Even after costs of driving from West TN to OH to pick up the HTT our savings were over $4000....believe it or not, makes no difference to me. On our TT, even more. We have 1 "local" dealer and he will swear he's almost giving you the trailer at a 10% discount and WILL NOT BUDGE.
General warranty service is a phone call away to RVW's warranty department. On our recent trip to FL, the microwave went out. DH called, they totally agreed that it needed replacement and what the rep had to determine is whether FR sends us the replacement or Magic Chef, since the trailer is still under warranty. Very responsive service. We've also had couple of things serviced at a semi-local dealer with no problems. We had an insurance claim with our HTT and it was handled by an excellent dealer in Olive Branch, MS. The service is out there and just like anything else, you may have to do a bit of legwork yourself to find what's right for you.
If we'd gotten down to a $1500 difference, we'd likely have bought locally. We tried, but the local joker didn't even make an effort.
General warranty service is a phone call away to RVW's warranty department. On our recent trip to FL, the microwave went out. DH called, they totally agreed that it needed replacement and what the rep had to determine is whether FR sends us the replacement or Magic Chef, since the trailer is still under warranty. Very responsive service. We've also had couple of things serviced at a semi-local dealer with no problems. We had an insurance claim with our HTT and it was handled by an excellent dealer in Olive Branch, MS. The service is out there and just like anything else, you may have to do a bit of legwork yourself to find what's right for you.
If we'd gotten down to a $1500 difference, we'd likely have bought locally. We tried, but the local joker didn't even make an effort.
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