Forum Discussion
Huntindog
Sep 25, 2019Explorer
bandj0521 wrote:
Hey all, we got the trailer to the dealership on Friday, safely. Spoke again with their "warranty guy"...I asked to speak to the General Manger but, "he is busy and doesn't usually handles such things." We made it clear what we wanted....two new axles and four tires replaced by Oct 4 (because we have our trip planned for the 9th).
Got a call today! that everything is in motion and the dealership should be getting the axles and tires within a day or two!....I tried to ask some additional questions, but was told all is going well and that he had other customers to attend to (hmmmmmm)....i said, so Crusier is sending two new axles and four new tires "yep"...i asked why the sudden change it's just been a few days since we brought the TT back. "We needed to measure the camber and submit it to them and they were good."
I am still suspicious.. I finally googled Cruiser RV Axle Issues and found this!
https://www.consumeraffairs.com/recalls/cruiser-rv-recalls-shadow-cruiser-ultra-lite-recreational-trailers-100417.html
Maybe this is why they are all of sudden moving on my problem?? BTW, I am going to call the toll free number tomorrow and see what they say and explain my situation....maybe I'll get something extra! :R
That recall was from 2017. Your TT is a 2019.
If they were still building them that way in 2019, after a recall...... That would make my skin crawl.
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