trail-explorer wrote:
What's the latest updates on the project?
Thank you for checking back on it...well....the dealer called me last week and told me that the "company" has to make the axles for our trailer, ship them to the mfg (shadow cruiser) and delivery to the dealership would not be until October 12!
I asked him if this was an axle recall issue under the 2017 2018 Shadow Cruiser problems I've been reading about. He didn't know. He said because of my low mileage, the "company" was "good willing" the axles to Shadow Cruiser and Shadow Cruiser was "good willing" the four new tires, "because that is what I asked for". (I'm suspicious)
The axle "company" is Dexter, I found out....I told him that, "I've been working with someone on this issue and found that there have been a lot of problems with axles on Shadow Cruiser units, and I wanted to know if this issue was related to a recall." He didn't know.
I suspect that in fact, this problem was related to one of the recalls from 2017-2018 Shadow Cruiser TT's and that is why I am getting new axles and tires. I am at the dealership's and Shadow Cruiser's mercy as to when the get the parts to the dealership ultimately.
I asked if the dealership would give us a "loaner" TT (as they rent TT's and it's mid-October when we would need it (we r in Michigan-so low demand). The dealership guy said he checked and they could not loan one, but would give us a reduced rental rate. I unloaded a bit on him about buying a new trailer from them May 30, and used it once, now we haven't had use of it for months...so they ultimately sold me a defective product. He said he "didn't know what to say, other than I am working on this problem for you."
My plan is to call the Shadow Cruiser 800 number and inquire as to if this dealership was notified of axle recalls for 2017-2018 Shadow Cruisers. "IF" they tell me they notified all dealerships....then I may look into getting an attorney and force the dealership to buy the TT back.
