XM Satellite Radio Cutting in and Out
I've Googled this issue and there doesn't seem to be a consensus on the problem or the solution. Quite a few months back... our XM Radio started cutting in and out. Not often, just a few station...
Forum Discussion
Ok, going through the list... no leaks in the headliner or anywhere else. Corporate Solutions says that this is an ongoing problem and they are working on it. It's "slow going" and not all solutions work for everyone or every area.
Ford has a "secondary issue with antennae". The Ford fan website folks say Ford keeps telling them they are "aware of it" but offering no solutions.
A fall 2015 Wall Street Journal article says T Mobile's roll out of upgraded towers and equipment interferes with SXM reception...and it's SXM's problem not theirs.
I would recommend that anyone who is having problems with SXM call customer service and lodge a complaint. Or... You can go to SXM's website and there's a place to send an "unresolved issue" email to Corporate Solutions. That's what I did after being frustrated with their normal call center people. I had to insist on speaking to someone in the US because I cannot understand their overseas personnel. My ears are just getting too old I guess.
Perhaps if enough people call...or email their complaints this will get resolved quicker.
Ford has a "secondary issue with antennae". The Ford fan website folks say Ford keeps telling them they are "aware of it" but offering no solutions.
A fall 2015 Wall Street Journal article says T Mobile's roll out of upgraded towers and equipment interferes with SXM reception...and it's SXM's problem not theirs.
I would recommend that anyone who is having problems with SXM call customer service and lodge a complaint. Or... You can go to SXM's website and there's a place to send an "unresolved issue" email to Corporate Solutions. That's what I did after being frustrated with their normal call center people. I had to insist on speaking to someone in the US because I cannot understand their overseas personnel. My ears are just getting too old I guess.
Perhaps if enough people call...or email their complaints this will get resolved quicker.
