briansue wrote:
A warranty can easily be voided if the operator does not comply with the terms spelled out in the warranty. Proper oil changes - filter changes - etc. If the warranty spells out improper fuel then that could be a sticking point. I have no idea. I have no knowledge. I would have to see the fine print in the warranty and know exactly what the wording means. I once had a car that spelled out if you put rust-proofing or undercoating on the car and the car rusted you voided the warranty - spelled out clearly - but the dealers still put the stuff on the cars. Facts are facts and without facts we know nothing. Speculation is not fact. No one but the vehicle manufacturer can provide those facts.
The whole thing comes down to proof. I personally have done at least a million USD worth of warranty work. From Diagnostics to installing the new parts to submitting the claim to the factory. For each job.
If you submit a part as faulty, the factory will test that part. If it is faulty you get paid. Otherwise the claim is rejected. If your warranty claim is written incorrectly, even if the part is faulty, the claim is denied. One mistake in writing the claim, resubmitting the paperwork could cause a 90 to 120 day delay in reimbursement. And you can't go back to the client and ask for money, you deemed it warrenty and they are not required to pay. I could give a class.
When a part, engine, whatever fails you can be expected to have some questions asked. The tech. may know you are not being totally upfront and honest, because that is his job, to know the equipment, engine, emissions parts. But it is not Judge Judy and he will accept your story as true. Even if he knows you are probably lying. He's getting paid regardless but doing what is expected by asking the questions.
