I agree with Brian/Sue. We too use Lewis and Lewis, and can attest from 1st hand personal experience the help you can get from the Broker should there be an issue with the adjuster.
Here is a link to our
blog which describes our several crossings from Texas (Laredo, Columbia Bridge) and also one of the "horror" stories that you hear about, our Jeep being stolen. Note that this incident did NOT prevent our returning to Mexico.
Here is a
better link to part of our blog starting with our crossing at Columbia Bridge in November 1015
Be prepared to spend at least an hour dealing with paperwork at Aduana and Inmagracion. There are usually two stops and inspections; one at the border and a main one several (often 20 or more) kilometers south of the crossing.
Buen Viaje