I agree that the TT parks/ ranger stations are very bad about providing information to new arrivals. The web site information is horrible. Such simple information is do you have 50 amp, how many/ what percentage of the sites are 30 and which are 50. Does the park have sewer at all sites, or none? What WiFi provider is available, where is WiFi available or not?
One day recently in San Diego, a half dozen of us spent some time comparing notes on different TT parks. I got a lot of information about parks in the Northeast, Atlantic coast, Oregon and Washington, and shared my experiences in Texas. It seems that unofficial personal observations provide more factual, current information about features and amenities of TT parks than the company can provide.
Pio Pico has a good Tengo pay WiFi across most of the park. It has free WiFi at the main activity center only. How hard would it be to have that information available before I get to the park, or upon checking?
My wife's current 'big issue' with TT is washing machines. Several we have visited are using a card system rather than cash. Okay, saves having to make a special stop at the bank for several rolls of quarters.
However every park uses a different card system. So we now have five different credit card types we had to purchase for $2 - 4 each at different parks. Each card also has a few dollars 'value' because of course we didn't use the entire amount loaded onto each card.
Why can't the company have one card provider across the system, or at least regional providers?