Road_Phantom
May 11, 2018Explorer
at wits end
Three weeks ago, we reserved a spot at Wildwood Village, Wildwood, Fl. I cancelled the following day, but not after they had already taken out a $500 deposit from my credit card. The reservation was not until Dec 01 of this year for what would have been six months. I called a total of four times to ask why my money wasn't credited back to the card and told each time that they would look into it. The last two times they said it was resolved, but when I called back three days ago the clerk couldn't find any record of me. Finally after waiting on hold she found my papers and promised once again that the money would be credited. Three days have passed since then. If nothing happens by next week, I'm contacting the florida Fraud department and make a complaint. I also will call the credit card and let them know.
Do you have any further suggestions? Thanks.
Do you have any further suggestions? Thanks.