Terre Haute KOA Cancellation Policy
We planned a trip to see family in Indiana and made reservations at the Terre Haute KOA. The cancellation policy for KOA states that any cancellation submitted < 3 days in advance is subject to a $10...
Forum Discussion
westernrvparkowner wrote:
It is not a KOA only policy. We have found only stiff cancellation penalties will deter people from making multiple reservations in multiple places and leaving those parks high and dry when they finally decide where they actually are going. The current logic is they like to keep their options open.
Holidays are probably the worst, because if you get a cancellation, it is very difficult to fill that site. Most people make reservations for weekends like the Fourth and Labor Day leaving fewer last minute travelers on the road. Hence the reason for two weeks or greater notice.
Sorry, but it's tough to imagine having any difficulty filling a site in any desirable park, for the three big holidays. Most I have dealt with have waiting lists of back-up guests in the event of holiday cancellations. We had a change of plans, and casually shopped for a last minute spot at one of our favorite parks, this recentedly passed Memorial day. The desk clerk asked if we wanted to be #30 on the waiting list? Today I booked a last minute spot in West Yellowstone for the July 4th holiday. The spot was available for less than thirty minutes, following a cancellation.
I have no issues with pretty harsh cancellation policies, and understand why they are necessary. That said, assuming you have a park worth going to, if you can't fill it on a holiday weekend, there is a problem, and it's not a shortage of customers.
