Forum Discussion
jrcrosby
Jun 29, 2016Explorer
Just to clarify... I made the reservation for 6 nights and paid in advance as is their policy. The only policy statement I could find is that if you cancel with less than 3 days before the reservation start date, they will charge you $10 which is fair. I cancelled with more than 2 weeks to go before the start date and was charged 2 nights ($ 107). They already had my card number from the reservation, so I had no choice. I just think it's unfair to get charged 2 nights when I believe they'll fill my spot with no issues over the fourth holiday..... And I cancelled 3 weeks in advance of the reservation start date.
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