Terre Haute KOA Cancellation Policy
We planned a trip to see family in Indiana and made reservations at the Terre Haute KOA. The cancellation policy for KOA states that any cancellation submitted < 3 days in advance is subject to a $10...
Forum Discussion
jrcrosby wrote:
Just to clarify... I made the reservation for 6 nights and paid in advance as is their policy. The only policy statement I could find is that if you cancel with less than 3 days before the reservation start date, they will charge you $10 which is fair. I cancelled with more than 2 weeks to go before the start date and was charged 2 nights ($ 107). They already had my card number from the reservation, so I had no choice. I just think it's unfair to get charged 2 nights when I believe they'll fill my spot with no issues over the fourth holiday..... And I cancelled 3 weeks in advance of the reservation start date.
Look at your confirmation. It should show what you paid and how much, and will show the cancellation policy. If they charged you more after that date then you can dispute that charge with the card company because that was not authorized. Again call the campground and talk with the owner/manager.
