D.E.Bishop wrote:
I hope the shuttle system has improved since we visited several years ago. The shuttle was so jammed we couldn't see anything. The purpose of the shuttles was to allow you to see the canyon without driving your own vehicle so why would they pack them so full there was absolutely no more standing room. IF, BIG if, we ever go back we will get a NP handicapped permit and sc#w the shuttle.
The Zion shuttle is to allow more people to visit/enjoy the canyon than would be possible if everyone was driving and parking cars (because of the limited space). They do what they can to make the trip more enjoyable by having the audio narration, but that's a secondary effort. I've seen photos of the parking issues in the pre-shuttle days and it made the sights even more difficult to see.
It is one of the parks that can be "loved to death" because of its popularity and it sounds like that was your experience that day. To "see" the park you have to get out of the shuttle and walk some. Not always a great distance, but very often worth it.