I'm not a moderator, but I do post occasionally on my thread over in the pets section. Spending as much time online as I've done over the years, I have to say this new software just plain sucks.
No, the GS admin/tech nonsupport does not care in the slightest. Evidence is that they can see us pointing out the problems, and they do nothing. Makes one wonder if the GS supervisors outside the tech area are even aware of the extremely horrible business practices going on here, for if ever a way of putting people off a brand -- this is definitely it.