Forum Discussion

gottarungottac1's avatar
gottarungottac1
Explorer
Nov 27, 2023
Solved

Retrieving old account

How do I go about getting my old account back? When I enter my old handle (name) it only allows 15 characters, my old handle has 17 characters?
  • Community Alumni's avatar
    Community Alumni
    Nov 27, 2023

    Hey gottarungottac1, 

    I can help you with that! I will send you a direct message shortly. 

    Thanks, 

RayIN's avatar
RayIN
Explorer
Dec 15, 2023

When attempting to sign into my old account, user Ray_IN. this new website kept telling me it was an error -can't remember what it said now.

So I created a new account with this user name. How can I merge these two accounts now???

Community Alumni's avatar
Community Alumni
Dec 15, 2023

Hey RayIN, 

Let me help you get your original account back! I will send you a personal message and we can work together to regain access. 

Thanks

About Community Feedback

We want to hear from you! What works, what doesn’t, and everything in between. Our team of Community Managers will address feedback in each release.175 PostsLatest Activity: Jan 17, 2025