Forum Discussion
work2much
Jan 23, 2020Explorer
2012Coleman wrote:minnow wrote:Well, as an owner of a previous Thor product and now a GD product - and also as someone who tried to contact Thor customer support (and was ignored) and also my interactions with GD customer support which solved an out of warranty issue at no expense to me, all I can say is your comment is made out of ignorance.
And now their build quality is no better or worse the FR, Thor or Keystone. Seems GD spends most of their resources on keepin’ the kool-aid vats well filled for the thirsty faithful.
Call me a kool-aid drinker - I don't care - that's a term usually given to someone who is very happy with something that is given by someone who isn't very happy with what they have, so all they can do is tell others how crappy the thing they don't have is.
All I have to do is walk into my GD and compare the still new smelling interior to the off-gassing chemical smelling Coleman TT I happily sold. And that's only the first thing on the comparison list.
I am finding that GD owners seem to be happier overall with their experiences dealing with the manufacturer than other brands that are largely similar in construction. In our search for a 5th wheel I have joined a few FB groups and GD owners in general seem more satisfied. I also like that GD has a repair facility where owners can opt out of the dealer experience for repairs if they so choose to travel to GD. I would much rather have a factory tech fixing something like a slide over the "techs" I have seen at most dealers.
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