I have had one that I bought new. Can't say enough bad things about them. Had a wheel snap off all 6 lugs and fly through the sidewall at month 13. Crossroads said I was out of warrantee (1 year). I found that they had a recall for the same model for bad lugs 1 model year off of mine. After MUCH complaining, I finally got them to replace all my hubs and lugs. While the trailer was getting repaired, a Tech noticed a seam was separating. They opened it up to find there was excessive flexing. It was determined that Crossroads failed to put wood supports in the channels of the trailer base. This is what holds your trailer body to the base. Crossroads refused to repair. Also, Camping World extended warrantee refused to cover citing a clause that "Bowed walls or ceilings are not covered". $4.5K repair... quality is lacking and support non existing.