kydale wrote:
Door side basement on ceiling. If you start messing with that you better know what you are doing. Sounds like you may need new gears. My advice send email to Ed Fry at DRV ask him to schedule you up there to repair. Don't be in a hurry to get it in up there. If you can leave it tell him that. And be nice. Don't make demands.
I would not go to DRV for this and I don't believe that Ed Fry is competent. They are the ones that screwed up in the first place and they will not fix it correctly. Faulty installation is a problem with the Schwintec system and instead of going to DRV take it to Lippert and have it done right. I had my Schwintec system entirely replaced by DRV and it failed 200 miles down the road. Since Lippert replaced that system it has been flawless.