Forum Discussion
omextreme
Mar 05, 2016Explorer
NHIrish wrote:
Sorry...but allowing them to sit on this for 13 weeks has not helped your situation. You need to get very assertive, very fast.
Thankfully the unit has not been sitting waiting for 13 weeks. This unit has actually been in the shop a total of 17 weeks for 3 major slide/structure/wall related repairs. I have several dozen emails back and forth between keystone.
The total time approved so far on my unit from keystone is almost 60 hours of shop labor before the latest crack... Most of the time lost seems to be waiting for the shop to hear from keystone, waiting for parts etc...
Quite frustrating ordeal.
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