IF you have a 'Fill' setting that valve may be leaking thru
Pump internal check valve may be leaking allowing back flow thru pump
With city water connected...set to supply rig
Disconnect pump suction line and check if water flows out of pump.
No water flowing then 'Fill' valve is not fully closing/leaking thru
Water flowing out of pump....then pump check valve leaking
Fill valve......exercise lever, lever may be slipping on valve stem, valve may be sticking, valve may need replaced
Pump check valve......fill fresh water tank, disconnect city water and USE pump
Flow thru pump may cleaning debris/scale on diaphragm and allow it to fully seat
If when using pump and pump cycles w/o demand then check valve is still leaking
Warranty time......