The first thing is to make sure your tow veh. If you have one can safely handle the weight. Not just the tow weight but the pin weight. Also the weight listed on the rig is "dry" which basically means empty. When you load it up it will may more. Sales folks many times will tell you that your TW is ok. Most of them don't even rv. They were selling washing machines last week. Then go to the web page or OR and build your trailer and you will have a base line for MSRP. Shop it around. You will be surprised at the price differences. The part about other dealers not wanting to service you unit if you did not buy from them is true sometimes. Sometimes the dealer you buy from you don't want them to touch it. Ask OR what is their policy about mobile repair services. As full timers that who we use. I have ordered my last two fivers to my specs and have shopped the price around the country. Although I am only 90 miles right now from my purchase dealer, I won't use them for service. Remember you are buying a rv because you want to. It is not a need based purchase. Approach the deal with you in charge. If a dealer does not meet you needs walk. There are a lot of them out there. Good luck.