OP.....
Slide was out for 15mins tops?
Not enough time for enough ice to accumulate to interfere with slide operation...unless it was liken to the end of days ice storm:
Have you operated it since?
And the BBB.
All I have found out about BBB is it's a joke.
If business doesn't acknowledge/respond to complaint it times out and is posted as 'resolved'
Course I had already used all other methods (with same result....no action) before filing with BBB and then 2 months later get 'resolved' notification HAhahaha
