jeff couch's rv nation

[wallaceb]

Looking for a new 5th wheel and I hear rv nation should be considered because of price ... BUT what should I know regarding rv nation

[Toolguy5]

azdryheat wrote:
And it WILL have fixes to be made, they all do. The dealer doesn't have to be the one doing the repairs, either. Anybody can repair it under warranty providing they can get an authorization from the manufacturer.

I would check with your local dealer to see if they would do warranty work.

Before we bought our last 5er we looked at several brands. Unfortunately our 2 local dealers did not carry a few of the models we were interested in. Both dealers said they would not service under warranty, but would after warranty ran out.
One of the dealer actually carried the Manufacturers but not the class we were interested in. We even asked if they could order the unit we wanted and they said they could not.

Happy shopping!

[Splashers3]

On 6/5, we took delivery of our 2019 Cedar Creek from them. Our salesman, Brian C. was fantastic. He responded to our phone messages and emails and kept us well informed on the delivery (we ordered)date.

They saved us over $5K compared to 2 other dealers (much closer). It was well worth the 10 hr drive. We were rushed to leave as we had another appointment 200 miles away...so our PDI was not as thorough as I would have liked...but that was OUR fault. They did NOT rush us. They also put both trailers next to each other, which made the transfer of our stuff from old to new much easier

We had a trade in, our 2009 CC Silverback. Their offer for our trade-in was not the highest, but again, the price more than made up. If you have a trade-in, they will inspect it when you get there....and it is possible they will lower their previous offer if they find things wrong. They were impressed with ours and did NOT change the previous offer - so be honest and disclose the more serious issues if you have any.

You may hear some foul language within the office.

We didn't hand over the check until after we inspected our new rig. The paperwork took about 45 minutes as you will get a temporary Ohio plate.

We would buy from them again and have recommended them to friends.

Good Luck.

[ACZL]

We bought our BC from them last year. Worth the round trip. We went over it very well BEFORE we handed check over and they addressed all of our concerns (little things, but still.....). No major probs and I made that perfectly clear w/ salesman before we picked it up that we don't have all day to sit for things to be fixed or take time off from work. Problem I did run into was getting warranty work done by newly opened BC dealer in my backyard. Long story, but they didn't want to touch it cuz of "X,Y & Z" reasons. Went across the street to another Heartland dealer who sold Big Horn and their sister shop sells BC. They did a temp fix here locally and perm fix at sister shop 1 hour away. This was a job I don't think a independent could've done. Otherwise, all warranty work for units sold by Couches is and not near them is done by independent places/mobile techs. Unless something changed since last year (besides Couches building a new place), don't expect any freebies/follow up calls. Despite that, I'd buy from them again. 9 grand in my pocket.

[newman_fulltime]

Good dealer have several customers brag about them

[azdryheat]

And it WILL have fixes to be made, they all do. The dealer doesn't have to be the one doing the repairs, either. Anybody can repair it under warranty providing they can get an authorization from the manufacturer.

[Nato556]

I'm considering the same place of purchase, the prices are great but it's a long way to travel for an rv. They do deliver at a cost but still much cheaper then local. My concern is having it delivered after purchase for warranty issues or minor fixes that a local purchase will work out. What do you think.