Forum Discussion
Grady23
Jun 04, 2014Explorer
Update on install ---- Been extremely busy -- You know fishing season starting up and all that. I called JT -- No answer - They have been purchased by Lippert Industries. They finally called back after 3 biz days. Their answer was for me to call the Tec-Support guys which I did. Told the guy Shannon that I needed to know how much offset front-to-back I needed. Shannon said "I will send out what I have in an Email". I asked TWICE if what he was sending were the installation instructions and he very conveniently avoided the question by saying "I'm sending what I have" When I asked if the drawing showed and actual measurement -- He repeated himself. Sounds like since the Lippert Co has purchased the JT line, customer service has gone to He!! I will work with a friend that is a welder and try and determine the best location for the additional steel and then install them. This is to bad since the JT system is a very good product.
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