laknox wrote:
I'm in agreement that the OP needs to find a good local RV tech to do the repair, keep all the bills, then submit them to Keystone for reimbursement, just as a dealer would.
Lyle
Give that a try without getting Keystone to agree to it first, and you'll most likely end up having Keystone tell you to take a hike.
I've heard of other manufacturers authorizing owners to have mobile techs do warranty service, such as some Forest River divisions, however In 10 years of hanging around RV and camping forums I can not remember one time I have heard of Keystone authorizing it. My experience with Keystone has been if you call them about any warranty issue, and if you happen to get lucky and get through to a person, the canned response is always the same. "You have to take it to an authorized dealer".
