Kodiak/Keystone TQB292 Toyhauler Major Issue
I'm a newer member and was this site was recommended by a co-worker after discussing our Kodiak/Keystone water leaks.
So here's our story:
The 2015 Kodiak TQB292 is our first toyhauler which was purchased in June,, 2014. We were told by our Minnesota dealer that we received one of the last units built by Kodiak during the buyout from Keystone. Our first trip was to the Black Hills area of South Dakota and went well.
In August of 2014 we noticed bubbles under the wallpaper in the closet and as we guessed it was water! Returned the trailer immediately to our dealer for warranty work. After this repair the trailer went into covered storage for the winter. Spring can and early that summer noticed more standing water after a rain storm. Again the trailer was returned to our dealer for warranty work. Late fall of 2015 we noticed water again in the same area but it was so bad it washed through the storage area below and out the other side. It damaged the plastic wind liner below. Again the unit was returned to our dealer and repaired we thought. It was returned to us early December 2015. The trailer again went into covered storage for the winter. I need to say our dealer was very receptive to our needs so I have no complaints with them.
Mid April 2016 the unit was pulled out of storage and the very same day a rain storm happened and again the unit was wet again. Dealer was notified and the dealer picked up the trailer and returned to the dealership.
Keystone was petitioned to look at the trailer and it was finally returned to Indiana early September 2016. Oh by the way Keystone found a 5th leak in the trailer!!
Recently Keystone call us telling us that the wall had delaminated and needed replacement. A few weeks later we received another call telling us that the wallpaper in our unit was discontinued and they planned on coming close with another paper. Now we'll have a two-tone interior! Keystone refused to do the new wallpaper in the entire trailer!
Finally after a number of phone calls with Keystone, they offered some compensation but won't discuss the AMOUNT until we have the trailer back in our possession. I've asked them to buy us out of the unit but Keystone refuses. The warranty states that after a number of attempts that Keystone would provide a comparable unit, but all we're getting is a two-tone trailer and a chance for some cash after its return. Our dealer says the resale value just dropped in half!!!!
Is there any help out there????
Thanks for following our story.... besides a year in storage we've had approximately 5 months of possible use in 2 years and 6 months that we've owned it. The rest of the time its been at our dealer or Keystone being repaired. And the unit is still in Indiana!!!!
So here's our story:
The 2015 Kodiak TQB292 is our first toyhauler which was purchased in June,, 2014. We were told by our Minnesota dealer that we received one of the last units built by Kodiak during the buyout from Keystone. Our first trip was to the Black Hills area of South Dakota and went well.
In August of 2014 we noticed bubbles under the wallpaper in the closet and as we guessed it was water! Returned the trailer immediately to our dealer for warranty work. After this repair the trailer went into covered storage for the winter. Spring can and early that summer noticed more standing water after a rain storm. Again the trailer was returned to our dealer for warranty work. Late fall of 2015 we noticed water again in the same area but it was so bad it washed through the storage area below and out the other side. It damaged the plastic wind liner below. Again the unit was returned to our dealer and repaired we thought. It was returned to us early December 2015. The trailer again went into covered storage for the winter. I need to say our dealer was very receptive to our needs so I have no complaints with them.
Mid April 2016 the unit was pulled out of storage and the very same day a rain storm happened and again the unit was wet again. Dealer was notified and the dealer picked up the trailer and returned to the dealership.
Keystone was petitioned to look at the trailer and it was finally returned to Indiana early September 2016. Oh by the way Keystone found a 5th leak in the trailer!!
Recently Keystone call us telling us that the wall had delaminated and needed replacement. A few weeks later we received another call telling us that the wallpaper in our unit was discontinued and they planned on coming close with another paper. Now we'll have a two-tone interior! Keystone refused to do the new wallpaper in the entire trailer!
Finally after a number of phone calls with Keystone, they offered some compensation but won't discuss the AMOUNT until we have the trailer back in our possession. I've asked them to buy us out of the unit but Keystone refuses. The warranty states that after a number of attempts that Keystone would provide a comparable unit, but all we're getting is a two-tone trailer and a chance for some cash after its return. Our dealer says the resale value just dropped in half!!!!
Is there any help out there????
Thanks for following our story.... besides a year in storage we've had approximately 5 months of possible use in 2 years and 6 months that we've owned it. The rest of the time its been at our dealer or Keystone being repaired. And the unit is still in Indiana!!!!
