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New Sandpiper 365SAQ

Helmsey
Explorer
Explorer
Went and did the PDI this morning (COLD OUT) and only issue we found was the TV picture was hit or miss. They let me know that they have already contacted FR and have a new one on the way for me. This is it when I was dropping it off at the storage yard.



I went to the CAT scales directly from the dealer to get a good empty reading. The plackard on the side said it weighed 12,780lbs. I went across the scales and actual weight is 12,980 unloaded. Here are the 2 weight tickets I got:
Truck Only:

Truck and 5er:


After all of this I realize the following:
1. I am 640lbs over gross weight on my truck the way it sits.
2. Front axle has less than 200lbs until I hit my gross weight for it.
3. Rear axle has 784lbs of capacity left before it hits gross weight.
4. Pin weight right now is 2,140lbs if my math is correct.
5. A new(er) truck is in my future (I already knew this).
6. I am torn on what to do on the axles. Right now they have 10,840lbs on them and that leaves me 1160lbs of capacity on them. Assuming I had a full load of water, that would leave me with 700lbs of cargo capacity. I knew this was a possibility going in from all the reading here but had hoped for something crazy happening and mine be lighter than the others.

Anyway, at this point we are very excited. Hope to be out in a few weekends for a shakedown trip with it.
KK4PFX
2015 Chevy 3500HD LTZ Dually
2013 Sandpiper 365SAQ
33 REPLIES 33

rtazz17
Explorer
Explorer
Starting our second yr in ours.Floor plan is great for families.

Helmsey
Explorer
Explorer
Thanks. The 2 little ones were the driving force to move to bunks. We LOVED our old rear entertainment floor plan but this one suits us more for the long run.
KK4PFX
2015 Chevy 3500HD LTZ Dually
2013 Sandpiper 365SAQ

B_Sjulestad
Explorer II
Explorer II
I like that floor plan. If I still young uns at home I would have that on my short list. Happy Camping.
Bob & Dianne
2016 GMC Denali 3500HD 4x4 DRW D/A
2013 Cedar Creek 36ckts
Emmy,Sassy and Flower our 4 legged kids

Helmsey
Explorer
Explorer
Update time!
Yesterday I made it over to my dealer and picked up the camper with its shiny new wheels, tires, and axles. While it was there they adjusted the bedroom slide so it now goes in and out without sounding like you stepped on a cats tail ๐Ÿ™‚ They also fixed some wood trim in the bunk area for me. One bonus is that they let me keep my old (good) wheels and tires that I had purchased so I can throw those guys on Craigslist to make some $$ towards a decent set of new tires ๐Ÿ™‚
Here is a pic of the new wheels and tires. Wheels are Sumec wheels, they have bolt in valve stems and are good to 200PSI. The tires are Westlake Super ST's in load range E, they will have to do for now until I can throw some better tires at it. I checked a picture I took yesterday and luckily I was able to make out the DOT date code. The tire I got a closeup pic of shows a date of 3813 (mid to late September) and I'm ok with that.





They did send new stickers and the only thing I don't like is the dealer just put them on top of the other ones and it makes it look weird.



You can see in that picture that the cargo weight has increased drastically. Before the yellow sticker said cargo should not exceed 1219lbs, now I'm up to 2659lbs...much better. The GVWR went from 14,060 to 15,500 as well and that was expected.
KK4PFX
2015 Chevy 3500HD LTZ Dually
2013 Sandpiper 365SAQ

nremtp143
Explorer
Explorer
Doju wrote:
Helmsey and nrempt143, When did you puchase your unit, I have the same axle problem with mine. How did you manage FR to replace your axle, wheels and tires under warranty? My unit weight 12,982lbs with 1,019 CCC, not enough if we add water and bicycles racks for my four girls...


Sent you a return PM.. try the dealer first then go to factory again. Be persistent, firm and professional.
2016 Montana 3790RD, Legacy Edition, G614s, TST TPMS
2008 Thor Vortex 26FS
2013 F350 DRW 6.7L 4x4, Edge CTS, B&W Companion, Viair 10007 Air System, Firestone Air Bags
2001 Excursion Limited 7.3L 4x4, V/B Springs
2001 Silverado 3500 DRW CCLB 8.1L/Allison 4x4

rtazz17
Explorer
Explorer
I have a 365 saq that had 6k axles when new.I just emailed the firest river 365 manager whoever that was and they okd it through email with me.I didnt even have to use my selling dealer to do the installation.They were 1.5 hours away so I used the closest dealer to me.Forest river paid for everything,parts and labor.This was done oct of 2013.I just sent a email to their general email box and they forwarded it to the head of that particular unit.I purchased May of 2014.. It was a 2014 model.

Doju
Explorer
Explorer
Helmsey and nrempt143, When did you puchase your unit, I have the same axle problem with mine. How did you manage FR to replace your axle, wheels and tires under warranty? My unit weight 12,982lbs with 1,019 CCC, not enough if we add water and bicycles racks for my four girls...

nremtp143
Explorer
Explorer
Actually it only takes about 4 hours to do...just have to wait for them to work it in. Good to hear!
2016 Montana 3790RD, Legacy Edition, G614s, TST TPMS
2008 Thor Vortex 26FS
2013 F350 DRW 6.7L 4x4, Edge CTS, B&W Companion, Viair 10007 Air System, Firestone Air Bags
2001 Excursion Limited 7.3L 4x4, V/B Springs
2001 Silverado 3500 DRW CCLB 8.1L/Allison 4x4

Helmsey
Explorer
Explorer
Hooked up this morning and towed her to the dealer for new axles. They didn't give me a time frame as to when it will be done, but I'm not in a hurry to get it back at this point.
KK4PFX
2015 Chevy 3500HD LTZ Dually
2013 Sandpiper 365SAQ

nremtp143
Explorer
Explorer
You should have. Call them and give them your serial number and they can make you new weight labels using the weight yours initially weighed at the factory, plus the 7k axles and the new cargo carrying capacity. If you dont have the proper labels, you could still be in legal triuble in case o critical injury accident. Insist they make you new ones.
2016 Montana 3790RD, Legacy Edition, G614s, TST TPMS
2008 Thor Vortex 26FS
2013 F350 DRW 6.7L 4x4, Edge CTS, B&W Companion, Viair 10007 Air System, Firestone Air Bags
2001 Excursion Limited 7.3L 4x4, V/B Springs
2001 Silverado 3500 DRW CCLB 8.1L/Allison 4x4

rtazz17
Explorer
Explorer
I never got new ones after fr replaced mine.Maybe dealer got em and didnt put on,Idk.

Helmsey
Explorer
Explorer
Thanks, I was pretty sure you got new ones when you went through this. I will keep that info handy in the off chance it didn't make it here.
KK4PFX
2015 Chevy 3500HD LTZ Dually
2013 Sandpiper 365SAQ

nremtp143
Explorer
Explorer
Good to hear! Yes, you should have gotten two white stickers(one with tire size info and one with axle info) in an envelope. There should also be two yellow stickers as well, one for the outside showing max capacity and one for the inside of the main door(door jam) showing similar info.
2016 Montana 3790RD, Legacy Edition, G614s, TST TPMS
2008 Thor Vortex 26FS
2013 F350 DRW 6.7L 4x4, Edge CTS, B&W Companion, Viair 10007 Air System, Firestone Air Bags
2001 Excursion Limited 7.3L 4x4, V/B Springs
2001 Silverado 3500 DRW CCLB 8.1L/Allison 4x4

Helmsey
Explorer
Explorer
Update Time...
I talked to my dealer yesterday and they have 2 new axles, 5 new wheels, and 5 new tires waiting for me. I will be taking it in Monday, assuming I finally get the rest of my hitch, to get the work done. The one thing we were not sure on is if they sent new weight placards for the 5er. If I remember right golfmedic got new ones with his. The lady at the dealer said that they should have sent them and if they don't have them now they will call and request them.
KK4PFX
2015 Chevy 3500HD LTZ Dually
2013 Sandpiper 365SAQ