Primetime owners

First all I tried to post to Forest river did not work so here what I tried there.
I have a 2016 Crusader 315 RST. I have had to have the couch cushions repaired already because it seems the brackets on the couch cut into the cushions, it is a week old. This seems to be a manufacturing defect. Does anyone else have this problem and if so what was the fix. Seems to me I should get a new couch by a different maker like the old one by LANE