Wondering how many Superglide owners out there have ever had to replace major structural parts of their hitch. I have an original style 16K Superglide that has worked flawlessly since we bought it. During routine servicing I noticed that one side of the Rocker Arm assembly main pivot hole was elongated (egged out). This is that large long bolt that is located under your king pin.
Contacted Pulliam and they want $240 for just the Rocker Arm assembly. I asked if this is a normal wear item and they responded "if you use your hitch frequently it can happen". My question is, is it normal for major structural parts of your hitch to wear out?
(Side note: one further review I found their current warranty terms which I imagine were similar for my older hitch too. "PULLIAM ENTERPRISES, INC. hereinafter referred to as โPULLIAMโ, warrants to the first retail owner only, this PullRite towing system
to be free from defects in materials and workmanship for a period of five (5) years or 31,068 miles (50,000 km) after the installation
on purchaserโs vehicle, whichever occurs first." Never realized they only cover the hitch for up to 31k miles.)
On final note - after doing additional research it appears that this type of wear is actually pretty normal; referred to in the heavy equipment industry as "pivot wear". I have found a number of alternative repair procedures that will fix my existing parts without having to pay $240 for a replacement that will last 30k miles.
2006 Ram 3500
2014 Open Range
"I don't trust my own advise!"