tv lift mechanism

Thanks for the update. This is what's RIGHT with American business. The antithesis is why consumers have sought products elsewhere. Today I just got through dealing with a business that sent me the wrong power supply for 12V LED strip lighting I'm putting in a bathroom remodel. I pointed out which one was sent vs which one I ordered. I was then required to take a picture of it and send it to them before they would comment. I'm almost 65 and barely computer literate. Managed to send it and they then told me they were sending a mailing label to send the wrong power supply back to them, THEN they would send me the one they should have sent in the first place! I e-mailed them back and asked them if they considered it right that I had to wait for my transformer because someone in their warehouse messed up my order. They then told me they had gotten authorization to send out my order and when I got the new one I could send the other one back.

My point is that they should have done that in the first place without me having to jump through all those hoops. Sounds like you were taken care of right off the bat. Congrats.