I want to see it, maybe sleep in it if possible.
My neighbors bought direct from the factory, picked up at a dealer 200 miles away (Albuquerque), and said they were given minimal assistance by the dealer upon picking up the unit. When they got it home they found the bed was wrong, some wiring was not attached (I think he said the running lights did not work on one side), saw dust and shavings in cabinets, and several other thing he complained about the RV. The biggest issue was the unit did not fit his truck and hitch. He had to drive with his slider in maneuver position going down the highway coming home.
He had it back for repairs twice in the first 6 months of ownership. Once for a complete bed replacement-he ordered Queen size and they delivered King size-and once for something wrong with the auto leveling system. He and his wife cleaned and fixed most of the issues that were not worth driving to Albu for.
However, after about a year he is happy with it and likes it better than his old unit.