WW Repairs

[dedmiston]

As just about all of us have read here, certain models of WW trailers have defects that have resulted in a number of different problems. To one degree or another, this subject has come up on this forum and most of the posts have eventually been locked and/or deleted. The forum administration has decided to make a one-time exception and allow this thread in order to help our forum members get informed and hopefully get their trailers repaired.

IMPORTANT GROUND RULES:

• This thread is a one-off exception to the following forum rule:

  Posts are not allowed in which a local or state consumer action board and/or legal counsel is/have been involved. This includes posts related to future, ongoing or past lawsuits.

  This exception applies to this one thread only. This rule will continue to be enforced in other threads. So keep the WW class action discussion in this thread, or your posts will be deleted.
  
  
• The following rule will still be enforced:

  You may post about problems you have with a product or organization, however the use of the forums to repeatedly attack them is strictly forbidden.

  In other words, no bashing allowed. This thread is for disseminating information, not venting your spleen. Flaming, trolling, bashing, etc. will not be permitted.
  
  
• Only general discussion of these problems and repairs are allowed. Specific questions about individual circumstances are not allowed ("my XYZ is bent, does this situation apply to me?").
  
  
• We all have brains. Please use them. Verify what you read here. I am wrong all the time. Please don't rely on me for any decisions you may choose to make. If you make a bad call, don't blame me, please.
  
  
• For the sake of full disclosure, I own a 2005 FS2600 and am having trouble with my trailer. I consider myself fairly objective, but that doesn't mean I don't ever have biases. In some recent cases where I could not be objective, I defered to Y-Guy and Admin to take the wheel. In this thread I will tell you what I've done and what my experiences have been.

Now, with that out of the way...

As most of you know, there has been a class action suit and Weekend Warrior is settling with the class. Here's a link to the Settlement Agreement: http://www.trailersettlement.com/sa.pdf. I won't go into the details of the settlement, because I don't want to be in the position of interpreting it or giving any legal clarification or advice. So if you're having trouble with your trailer, this is one possible avenue. Contact (866)459-6003 or visit www.trailersettlement.com for information about the class action settlement. They can tell you whether you qualify and where to go from there.

That's one option.

Without going into too many details, I discovered some problems with my trailer. After seeing pictures of some that were worse than mine, I decided I'd better do something before it got worse. However, I'm not a fan of class action suits. I've received too many checks for $10 in the mail to cover one class action or another. I didn't want to take the chance of having my trailer only partially fixed or having to personally pay a bunch of money for only half a fix. So I contacted Weekend Warrior directly and told them about my problems. Couldn't hurt, right?

Know what they said? "Let's make an appointment for you to bring it in and we'll fix it." :E

So yesterday I took my trailer down to beautiful Perris and dropped it off. I asked about the cost, and my service writer said they'd FIX IT. I watched him write up his sheet and he only filled in prices for the extra items I requested (fair 'nuf). Being the selfish guy I am, I took this bit of good news and high tailed it out of there counting myself a very lucky man. Sure, it would have been better if it hadn't broken in the first place. But the past can't be changed. I just want mine fixed.

After feeling fairly secure that I had MINE taken care of, I wanted to find out if I had just personally hit the jackpot or if this was the WW policy in these cases. So I contacted someone higher up at WW to find out if other people in this same situation could expect the same treatment. Here's what I was told:

Any customer who currently has an issue, we are standing behind [them]. If they have an issue that has not been resolved, we are directing them to contact us here, locally, or the dealership in their area.

We are standing behind our product. By that, I mean we are fixing anything that needs to be fixed as long as there are no apparent signs of abuse. If the consumer is, however, looking for any type of monetary compensation then we cannot directly assist them. They would then need to contact the (866)459-6003 number or visit www.trailersettlement.com.

There's your other option.

If you choose to contact Weekend Warrior directly for repairs, call (909)579-0353. The operator in Upland routes the calls to the appropriate repair facility in Perris (Superlite or Normal).

[rick-ia]

RKING wrote:
I have a 2006 FS2300 WW, if anyone has pics or diagrams for frame repairs and could send them to me I would really appreciate it.

I think you go to page 1 of this thread & click on the highlighted "trailer settlement" link. scroll thru that & there is info & diagrams for the different models. I'm sure someone will come along & chime in if they have other info.
I modified my FK1900.

[RKING]

I have a 2006 FS2300 WW, if anyone has pics or diagrams for frame repairs and could send them to me I would really appreciate it.

[SRockwood]

I don't own a WW trailer, but I am going to buy a toy hauler pretty soon. Should I just avoid the brand entirely, or are they good trailers if not bent/weak? Anyone know how to check if the frame's been bent? Do I just put a straight edge on the front wall and the frame underneath?

[auntysuz63]

Well duh...if I'd read a few posts ahead, I'd have had my question answered. My face is now, deservedly so, very red!!!

[auntysuz63]

I have not read through this entire thread, so the answer may have already been posted.

Does anyone know who manufactured the frame of the WW FS2300?

Thanks!

[derwud]

dedmiston wrote:

derwud wrote:

Socalou wrote:
Here is what I was told Zieman's built the frames per WW drawings & Specs that where submitted to them by WW. Only way you can hold Zieman's liable is to prove they used sub par materials or the frames where not made to the specs they where givin...

To bad I would be banned for saying what I really feel about this kind of excuse to get out of poor workmanship/quality.. You have the guts to stamp your name on it, but blame someone else for it's failure... It's not like it was their first dance and this was something new to them... Oh never mind it's the way business is done in the U.S. now.. Gotta live with it!!

You should listen to him...he's a 2nd Striker. He could go any minute.

Thanks Dave...

[dedmiston]

derwud wrote:

Socalou wrote:
Here is what I was told Zieman's built the frames per WW drawings & Specs that where submitted to them by WW. Only way you can hold Zieman's liable is to prove they used sub par materials or the frames where not made to the specs they where givin...

To bad I would be banned for saying what I really feel about this kind of excuse to get out of poor workmanship/quality.. You have the guts to stamp your name on it, but blame someone else for it's failure... It's not like it was their first dance and this was something new to them... Oh never mind it's the way business is done in the U.S. now.. Gotta live with it!!

You should listen to him...he's a 2nd Striker. He could go any minute.

[jeepgeek]

Progressive declined part of my claim because I had water damage from a leaking hidden fitting. Since it apparently didn't happen suddenly, such as a water heater bursting.

Then in the middle of it, they noticed that my outer walls "appeared" to have ripples in the Gelcoat likely caused by water incursion from the roof and that i might not be able to get that covered if i don't properly seal the roof every year. Like they were looking for things to deny. My trailer has had the same ripples from the day I picked it up fresh from the factory, but the spineless repair shop estimator recanted everything we had talked about and agreed with whatever the adjuster said. I think it would have turned out much differently if I had taken it to Warrior Lifestyle.

[hulksmama]

GMAC What happened with yours?

[jeepgeek]

what insurance company? I had a similar issue with Progressive.

[hulksmama]

I just wanted to say that the service manager at Warrior lifestyles is a savor. My insurance company said I had a manufactor defect and he proved them wrong. The insurance company said that my frame was bent do to a manufactor defect but when we took it to warrior lifestyles the service manger gave my adjuster a lesson in how trailers are built and what is a manufactor defect and what is not just because they say its a manufactors defect doesn't mean that it really is. Make sure you have it check out by someone who knows about your model trailer. I did.

[derwud]

Socalou wrote:
Here is what I was told Zieman's built the frames per WW drawings & Specs that where submitted to them by WW. Only way you can hold Zieman's liable is to prove they used sub par materials or the frames where not made to the specs they where givin...

To bad I would be banned for saying what I really feel about this kind of excuse to get out of poor workmanship/quality.. You have the guts to stamp your name on it, but blame someone else for it's failure... It's not like it was their first dance and this was something new to them... Oh never mind it's the way business is done in the U.S. now.. Gotta live with it!!

[Y-Guy]

TH_NooB, as far as the factory warranty you are out of luck. If you purchased an extended warranty then that is between you and the company that you bought the policy from.

[Macs_Dad]

TH_NooB wrote:
ok. I've been out of the loop for a while.. With WW closed what comes of warratny issues? Am I screwed or will some other entity honor the extended warranty? sheesh.. A lot changes in a year 😞

Maybe talk to the dealer you bought it from. We did regarding our fuel pump freezing up and they gave me the newpump for free. I had to install it but at least I saved the cost for the pump.

[jeepgeek]

TH_NooB wrote:
ok. I've been out of the loop for a while.. With WW closed what comes of warratny issues? Am I screwed or will some other entity honor the extended warranty? sheesh.. A lot changes in a year 😞

SOL on warranty, BUT Warrior Lifestyle is a company started by former employees and they have a 500.00 coupon for service.
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