Yukon Canada

[yukonpete]

Hi Good Sam. I am a Canadian living in Whitehorse Yukon. I am going to purchase the roadside assistance plan and just want to make sure it covers me in this area ( Yukon ). I also travel into Alaska ( Haines & Skagway ) a number of times every summer.

Thanks
Pete

[yukonpete]

I have not had any incidents. I am looking at purchasing your roadside service and I wanted to know what your policy is regarding the above situation in a remote area ( 90% of the Alaska hwy and in Yukon/Alaska ). Thanks

[Good_Sam_Care_T]

chiefneon,

Thank you for your time and post. I would like to get more details in the situation you had experienced. Can you please send me a PM with your contact information and the dates of incident?

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

[yukonpete]

That's what I am waiting for. A Good Sam response. Thanks

[chiefneon]

yukonpete wrote:
What does Sams expect you to do when in a remote area without cell coverage to call? Reject the tow?

Howdy!

Thats a question thats needs to be answered by the "Good Sams Care Team".

"Happy Trails"
Chiefneon

[yukonpete]

What does Sams expect you to do when in a remote area without cell coverage to call? Reject the tow?

[yukonpete]

That's what worries me. It's up to 3 hours drive between town's up here in Yukon & Alaska with no cell phone coverage in between. So a break down becomes a drama and hours to get help.

[chiefneon]

Howdy!

We had Good Sams ERS for years. On a trips to Alaska we had a breakdown in the Yukon. No phone serivce in fact a RMCP mounty showed up and had us towed using his radio. When I arrived in Bever Creek Yukon I used the tow service phone to contact GS ERS. They refused to pay for the tow stating I had not contacted them and received authorization even though I had been towed by Law Enorcment. Cost me a $2,000.00 towing bill.

"Happy Trails"
Chiefneon

[Good_Sam_Care_T]

Hello Yukonpete!

We'll provide service anywhere in the U.S. (Including Alaska and Hawaii), Canada, Puerto Rico, U.S. Virgin Islands and Mexico. Keep in mind that with over 40,000 providers, we will get help to you shortly no matter where you are. I hope this helps and please let me know if you need anything else. Thank you and have a good day!

Elizabeth Black-Osborn
Marcus Rapid Response Team