Yukon Canada

Hello Yukonpete!

We'll provide service anywhere in the U.S. (Including Alaska and Hawaii), Canada, Puerto Rico, U.S. Virgin Islands and Mexico. Keep in mind that with over 40,000 providers, we will get help to you shortly no matter where you are. I hope this helps and please let me know if you need anything else. Thank you and have a good day!

Elizabeth Black-Osborn
Marcus Rapid Response Team

Howdy!

We had Good Sams ERS for years. On a trips to Alaska we had a breakdown in the Yukon. No phone serivce in fact a RMCP mounty showed up and had us towed using his radio. When I arrived in Bever Creek Yukon I used the tow service phone to contact GS ERS. They refused to pay for the tow stating I had not contacted them and received authorization even though I had been towed by Law Enorcment. Cost me a $2,000.00 towing bill.

"Happy Trails"
Chiefneon

That's what worries me. It's up to 3 hours drive between town's up here in Yukon & Alaska with no cell phone coverage in between. So a break down becomes a drama and hours to get help.

What does Sams expect you to do when in a remote area without cell coverage to call? Reject the tow?

yukonpete wrote:
What does Sams expect you to do when in a remote area without cell coverage to call? Reject the tow?

Howdy!

Thats a question thats needs to be answered by the "Good Sams Care Team".

"Happy Trails"
Chiefneon

That's what I am waiting for. A Good Sam response. Thanks

chiefneon,

Thank you for your time and post. I would like to get more details in the situation you had experienced. Can you please send me a PM with your contact information and the dates of incident?

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

I have not had any incidents. I am looking at purchasing your roadside service and I wanted to know what your policy is regarding the above situation in a remote area ( 90% of the Alaska hwy and in Yukon/Alaska ). Thanks

Thank you for your post, yukonpete. I apologize for any difficulties you experienced regarding your membership. I would like the opportunity to speak with you concerning your post. I would be more than happy to contact you…please send me a private message with your Good Sam Roadside Assistance membership number and contact information: telephone and e-mail. I am looking forward to speaking with you. Thank you, Frank

Howdy!

So the response from Good Sams is they don't have a answer for a anyone if you have a breakdown and don't have any means to contact them. Adminiatrators have responded to post but not the question everyone wants to know.

"Happy Trails"
Chiefneon