et2 wrote:
Just about every time we drop something off there is more damage when being returned to us. Fridge missing ( wasn't taken in for fridge problems), being hit ( numerous times) , damage to our new cars when having base plates installed ( one time had to be towed back to the dealer for repairs).
I see many giving the dealer the benefit of the doubt.IMHO there are way too many unqualified people working on our stuff these days. Good customer service a thing of the past ( at least from my experiences).
Why in heavens name would you take it back to a place like that????? Or are these different places each time?
I can honestly say that I have had very few problems with the shops where I take my vehicles and RV. I have never had a vehicle damaged while in a shop, I've never had anything taken from a vehicle while in a shop. The mechanics and other employees have been very qualified and trustworthy. But, I don't go to a dealer by default, I pick my shop carefully.