Electric step won't deploy on my 2009 Navion! HELP!!!

For those who said to unhook the motor and use it that way you should be aware that the motor linkage also holds the step in the open position. Without the motor hooked up they are not stable enough to step on. Don't hit the motor with your hand. Use a small hammer. You are trying to get something loose inside to get to the proper position. (like motor brushes)