Roman Duck wrote:
In addition we still hav'nt had an oportunity to test drive the dp, but we were able to go thru it and develop a repair list on items that were broken.
A week later they delivered the coach with a number of defects that were not repaired.
The delivery driver gave us a receipt for items owed and told us that they have been ordered and as soon as the parts came in they would schedules a repair.(about2 weeks)
Since then we have sent several dozen emails , called,left many voice mails and no response.
Recently (8/15/13) we received a form letter stating"the parts are in, please call make an appointment for install. of the parts". we called and left messages, sent emails, and we get no replys.
In addtion to the above after taking delivery of the DP, we discovered a number of problems with the chassis, Upon this enlightment we call the dealer, spoke to the service writer about chassis issues. The service writer directed us to to take it to a local service center to invesitgate the problems,(we live about 2 hrs away from dealership, and they don't do mechanical repairs)
Upon inspection the service center sent copies of the repair estimate to the dealers service writer, and to us, who forwarded it to the service writer also.
That was on july 15th. Now the coach sits at the service center awaiting approval for repairs.
The SR still has'nt answered any calls/emails
The service center has been charging a storage fee of $85.00 per day after 10 days from delivery of estimate .
Currently the storage fees need to be paid before the coach can be taken.
We would of picked it right up, but due to a severe fuel leak the service center advised not to run the coach due to potentical risk of an engine fire. the cost of repairs exceeds $4,000.00 which at this time we don't have (we had traded in our gasser A and gave a large sum of $$ for down payment and haven't recoup from that yet)
Does anyone has any suggestions on how I can get the dealer to owe up to his oblications. .
That are legal??
Thanks to all who can offer constuctive advice
Maybe I'm a little dense here, please help me out....
1. You purchased a used DP and actually gave the dealer money WITHOUT ever taking it out for a TEST DRIVE..?:h
2. You say you received a notice your parts were in but could never reach anyone at the dealership via phone, messages or email. How did you CALL and SPEAK to the service writer about OTHER PROBLEMS...?:h
3. You said the dealership does no mechanical repairs so they referred you to a different repair shop. Just out of curiosity, if the dealer does no mechanical repairs, just what does a SERVICE WRITER do...?:h
Not trying to bust your chops here, but something is fishy. Me thinks there's another side to this story. I would like to hear that side before offering advice to seek legal help. If it were me, I would have the service facility that has the coach fix the fuel leak and negotiate the storage fees at that time...say, fix the leak and I'll pay half the storage fees or some such. Get it fixed where it's driveable and if nothing else, drive it to the selling dealer and "camp" in or next to his lot, with signs if necessary, until the repairs were completed or I received a check for the cost of someone else repairing the coach.....good luck..I don't think legal action is going to get you anywhere based on what you've posted.....Dennis