Getting the dealer to owe up

rockhillmanor wrote:

The SR still hasn't answered any calls/emails
The service center has been charging a storage fee of $85.00 per day after 10 days from delivery of estimate .
Currently the storage fees need to be paid before the coach can be taken.We would of picked it right up, but due to a

severe fuel leak the service center advised not to run the coach due to potential risk of an engine fire.

the cost of repairs exceeds $4,000.00 which at this time we don't have (we had traded in our gasser A and gave a large sum of $$ for down payment and haven't recoup from that yet)

WHY if they were supposed to fix a serious fuel leak are YOU being charged by the day while it is in THEIR shop? :?

Regarding the fuel leak. A dealership can NOT legally even sell a vehicle with this type of problem. There are VERY severe new laws about this and other vehicle safety issues on the books now that dealerships MUST abide by when selling a used vehicle.

I would go in and look on the wall for the info regarding this dealerships license. Copy down all the info and start calling the names of who issued this dealerships licenses.

Also what ever brand dealership license they are working under.
You need to call their corp office immediately, they will give you the fastest help with this. It does not matter if the used MH you bought is that brand or not, they are licensed by the manufacture of the main ticket to sell used vehicles and must adhere to their standards.

Also drive down to the city and county buildings this dealership is in and speak to the department that provides him with the license to sell in their town and county. Be sure to show them the fuel line issue.

I have gone this route and you don't need to pay an attorney and trust me by the time you get back into your car after speaking to these people phone lines are burning. Go for their heart and that is their license.

They will yank his license in a heartbeat. Trust me they do not want to loose their license's to operate and you WILL get your MH fixed N/C.

There is some really poor advice contained here.

The dealership where the coach is presently sitting has every right to charge storage. They received the coach to examine certain problems and issued an estimate. After giving the customer the estimate, ten days expired and one assumes they were not paid for their work nor were the repairs authorized. They are not a storage facility and did not sell the coach. It either needs to be removed and the charges paid or the work needs to be authorized and subsequently paid for.

For the dealership to be liable for selling the coach with a safety concern such as leaking fuel, there would need to be proof it was leaking when the delivery was made. Without independent verification of this fact, you simply have a he said they said situation. Good luck pursuing that remedy.

A motor vehicle sales license is issued by the State. The city or county where the facility is located might well need to issue a business license or occupancy permit but will have no governance over the sale of vehicles. That authority will reside with the DMV of the state.

Any manufacturer that the business would have a sales and service agreement with would have no connection to their motor vehicle license. The dealership may well have sales and service agreements with multiple manufacturers or if used only, no affiliation at all. A manufacturer does not "license" a dealership to sell used vehicles. Calling Winnebago and expecting them to become involved with a dealership sale of a used Newmar would quickly show how preposterous this suggestion is.

Marching down to City Hall and demanding a dealers license to be revoked because of your dissatisfaction with a purchased item is ridiculous. It is not going to happen in a "heartbeat" nor in a long "New York minute". If that were true, there would not be a dealership left in the entire US!

If, as I suspect, the unit was sold As-Is and there is not a contract existing with a specified warranty and or specific repairs promised, this customer has a long road before them.