Forum Discussion
dad4papa2
Mar 02, 2021Explorer
Final update on my Mirror issues!! A bit Long but!!!
First off I would like to say Thank you from everyone that has commented on my question. I truley appreciate it very Much!!
This morning I called Ramco and talked to Tech. Let me tell you that this was probably the best call I have made to anyone anywhere in a long time as far as business are concerned. First off the phone rang once and a lady answered with a pleasant How may I direct your call?
I was so shocked not to get that dreaded recording directing me with numbers to my place of need. It was a real live person. Next she one second please. Wow She was so correct!!! Immediatley a gentleman by the name of David answered with his name and how can I help you.
So Thanks so much To a professional company for such a pleasant start of my call!!!
Next I expalined my isse and immediately he was telling me of my options. We visited briefly and I thanked him so much for the information and was getting ready to hang up and he said We do still have those mirrors heads in stock that will work as you want them to and priced it right then! I thanked him again and said if I couldn't live with my decision that I would contact them and get the mirror on the way. end of out conversation and again Thank You Ramco for being Customer user Friendly!!
Now he explained that I would probably get it to work ok but that one of the switch movements would be inverted. I told him that was what I had figured out and was just wondering if there was an easy fix.
His comment was not really but could be done with a different switch install that was a bit of a challange but could be done.
So I told him I was going to install the mirror as is and live with the up and down switch being inverted. At least I have a mirror to see out of.
So with all that long post again, thanks to all that helped with suggestions and thanks to Ramco For their professional help.
Mirror is on and now for my electric step and I am ready for spring travel!!!!!
Thanks to All -Dad
First off I would like to say Thank you from everyone that has commented on my question. I truley appreciate it very Much!!
This morning I called Ramco and talked to Tech. Let me tell you that this was probably the best call I have made to anyone anywhere in a long time as far as business are concerned. First off the phone rang once and a lady answered with a pleasant How may I direct your call?
I was so shocked not to get that dreaded recording directing me with numbers to my place of need. It was a real live person. Next she one second please. Wow She was so correct!!! Immediatley a gentleman by the name of David answered with his name and how can I help you.
So Thanks so much To a professional company for such a pleasant start of my call!!!
Next I expalined my isse and immediately he was telling me of my options. We visited briefly and I thanked him so much for the information and was getting ready to hang up and he said We do still have those mirrors heads in stock that will work as you want them to and priced it right then! I thanked him again and said if I couldn't live with my decision that I would contact them and get the mirror on the way. end of out conversation and again Thank You Ramco for being Customer user Friendly!!
Now he explained that I would probably get it to work ok but that one of the switch movements would be inverted. I told him that was what I had figured out and was just wondering if there was an easy fix.
His comment was not really but could be done with a different switch install that was a bit of a challange but could be done.
So I told him I was going to install the mirror as is and live with the up and down switch being inverted. At least I have a mirror to see out of.
So with all that long post again, thanks to all that helped with suggestions and thanks to Ramco For their professional help.
Mirror is on and now for my electric step and I am ready for spring travel!!!!!
Thanks to All -Dad
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