Newer Fleetwood owners(especially Expedition)

As an owner of a 17 year old Fleetwood product, my experience has been that Fleetwood is excellent in service and technical support.

I own a Fleetwood Discovery and had an electrical problem and I called the company and asked for technical support and a well inform person immediately took my call and explained in detail how the whole electrical system works. He told me to double check my battery connections before I replaced anything. He was correct I had a bad battery cable. They e-mailed a week later to inquire whether I had solved my problem. Needless to say I was impressed with the technical service.:)

We own a 10 year old Fleetwood, but took the factory tour last year. I was extremely impressed with the build process. We would not hesitate to buy new from them.

My 12 year old Excursion has been an excellent coach as far as build and quality of materials. Did the Factor tours of Fleetwood and Freightliner. Surprised how much is done by hand. Chassis has been Bullet proof. Perhaps a new owner will chime in shortly.

sorry DP

We have a 2014 Bounder. We wish the OEM peripherals (water pump, leveling jacks, etc.) were built as well as the house (Fleetwood) and chassis (Ford). We have not had one problem with Fleetwood and Ford but multiple problems with OEM equipment. (Most builders use the same OEM equipment.) Fleetwood has gone out of their way to help us with these problems even though we are not under warranty through Fleetwood anymore. We would buy another one in a heartbeat.

We fulltime and in the 16 months we have owned the Bounder, we have put 27K miles on her traveling to Alaska and back. While there is some minor wear and tear, some rock pings in the paint, and it's a little dirty today, the coach looks almost brand new inside and out. We drove the Dalton Highway and many other gravel, dirt, and mud roads. We have done 12% grades, sandy beaches, 70 MPH winds, and hail. The house is holding up well and the chassis had no problems handling anything we asked of it.

We bought a 2015 Expedition 38K in July of this year. As others have said, the chassis was basically perfect. The generator had tripped its circuit breaker, so the first time I went to use it I had no power and it took quite awhile to diagnose it because the breaker is on the generator itself and not on any panel.

The house portion had a number of issues: multiple AC outlets that did not have power to them on shore or generator; wall panel behind midship toilet was not fastened to studs and came completely loose; several cabinet doors over the dinette were not aligned properly and one had the hinge fall off because the screws were not installed; a heavy object was left underneath the bottom panel of an overhead cabinet which rolled around and made a lot of noise when in motion; a loose fitting on kitchen plumbing caused water to drip in the cabinet below; the park cable TV wiring did not work; Lens was missing on outside security light.

There were other things, but you get the drift. None of them were killers but they taught me a couple of important things about PDI:

1. Check every AC outlet with the coach connected to shore power.
2. Disconnect shore power and repeat the process with generator power.
3. If at all possible, plan a 1-2 day camping trip near the dealer's facility to find the bugs, and schedule a service visit for the third day to fix them.

You'll note in my sig that we did not keep the Expedition but traded it in for our current rig. This was based on a couple things, most importantly our distaste for the L-sofa, the extremely small size of the rear bathroom and shower, and the driving characteristics of the coach in windy conditions vs. a tag axle and Newmar Comfort Drive. Quality control was a contributing factor, but not the biggest one.

Hope this helps!

We have an 05 Expedition 38N we bought new. It has 60 K miles.

Drivers windshield leaked.
Kitchen slide flexed when moving. 40 hours labor to fix covered under warranty.
Replaced one slide motor covered under extended warranty.
Replaced two ride height valves out of pocket.
Replaced cooling unit on Norcold 1200 out of pocket.
Turbo boost sensor replaced out of pocket.
Replaced sway bar bushings out of pocket.
One air horn gone silent not fixed.
Dash ac replaced thermostat out of pocket.
Washer dryer vent hose not clamped, fell off.
All double pane Windows have fogged up. Am getting them fixed next spring. $2500.

Fleetwood has been easy to deal with. Easy to get questions answered. No problem with warranty claims.