Forum Discussion

goufgators's avatar
goufgators
Explorer
Sep 26, 2013

Question re: extended service contract

I'm considering purchasing an extended service contract from Wholesale Warranties. Would like to hear back from those who have had dealings with this company and whether your experiences were good or bad. PLEASE do not let this morph into a pro and con discussion about whether it is advisable to make such a purchase. I'm fully aware of the benefits or lack thereof in purchasing service contracts. Thanks... Larry
  • They have a good reputation. Remember that these deals are negotiable, so don't hesitate to dicker over the price.
  • I started to buy a contract from them and charged $800 deposit on my credit card. I decided not to buy the contract and had to dispute the charge on my credit card to get my money back.
  • Unless the warranty is backed by your RV MFG, i would not purchase one. Too many times the warranty company is out of business, or their policy is so restrictive that getting all or emergency repairs almost impossible. Even if the warranty is offered at a dealership, it probably is not backed by the coach builder. Those contracts are money makers for the dealership. Do your homework first.
  • We bought ours from Jeff @ WW. I found him to be up front with every thing he told me. He was informative and helped with my decision as to which contract to buy. He also sent me both blank contracts via email so I could look them over at my leisure before purchasing. No hard sell and we did negotiate some small details into the contract. Both policies they sold, XtraRide and Allegiance were similar. I understand they may no longer be able to sell the XtraRide policy but you'll have to call to verify. I called around to several service facilities to get their take on the two companies and every one that said they had done business with them rated them highly.

    I went with Allegiance because they had an upgrade that removed the "weasel" clause....("if a covered part fails, due to the fault of a non covered part, the covered part is not covered") whereas XtraRide had no such vehicle to override it.

    I used Allegiance last year when the cooling unit failed on the Norcold. They replaced the CU with the Amish unit. I did have to call and Jeff helped negotiate that for me as they wanted to replace it with the OEM Norcold unit, which wasn't acceptable to me. In the end, I was happy with the result.

    Both contracts were exclusionary contracts...i.e. If it's not listed on the contract, it's covered.....Dennis
  • Executive wrote:
    We bought ours from Jeff @ WW. I found him to be up front with every thing he told me. He was informative and helped with my decision as to which contract to buy. He also sent me both blank contracts via email so I could look them over at my leisure before purchasing. No hard sell and we did negotiate some small details into the contract. Both policies they sold, XtraRide and Allegiance were similar. I understand they may no longer be able to sell the XtraRide policy but you'll have to call to verify. I called around to several service facilities to get their take on the two companies and every one that said they had done business with them rated them highly.

    I went with Allegiance because they had an upgrade that removed the "weasel" clause....("if a covered part fails, due to the fault of a non covered part, the covered part is not covered") whereas XtraRide had no such vehicle to override it.

    I used Allegiance last year when the cooling unit failed on the Norcold. They replaced the CU with the Amish unit. I did have to call and Jeff helped negotiate that for me as they wanted to replace it with the OEM Norcold unit, which wasn't acceptable to me. In the end, I was happy with the result.

    Both contracts were exclusionary contracts...i.e. If it's not listed on the contract, it's covered.....Dennis


    Thanks, Dennis! Just the kind of information I need. / Larry
  • He told us he did not want to hear the pros and cons as he knows that already. What do you know about the company in question.



    mpfireman wrote:
    Unless the warranty is backed by your RV MFG, i would not purchase one. Too many times the warranty company is out of business, or their policy is so restrictive that getting all or emergency repairs almost impossible. Even if the warranty is offered at a dealership, it probably is not backed by the coach builder. Those contracts are money makers for the dealership. Do your homework first.