Forum Discussion

nma33's avatar
nma33
Explorer
May 31, 2016

Speechless after picking up our Precept

I don't know where to begin, Jayco far surpassed all my expectation. We picked up our 35UN from service and the quality of workmanship in installing the sliding door, fixing my slide leak, and the other minor issues was second to none. We could not be happier with the results, and with everyone we dealt with at Jayco. Our coach is perfect for us now. Thank you to Joyce, Rodger, Scott, Danielle and Cody on jobs well done! Let the memories begin!!!!!
Class A
  • malexander's avatar
    malexander
    Explorer
    Jun 01, 2016
    I bought a Class C Jayco in 1997. 2 years after warranty expired, I had a slide problem. My dealer took pictures of the slide and the opening. It was 2" out of square. The dealer sent the pics to Jayco. They told the dealer "this isn't the customer's fault.....fix it". All it cost me was a .68 tube of caulk.

    To say I was impressed with Jayco is an understatement.

    So, yeah, I shopped Jayco REALLY hard for my next RV.
  • ReneeG's avatar
    ReneeG
    Explorer
    May 31, 2016
    Well, since a motorhome will most likely be in our future, when we get older, I will mot definitely consider a Jayco just because of this.
  • crasster's avatar
    crasster
    Explorer II
    May 31, 2016
    See this is awesome. Take heed vendors, that customer service means a lot!
  • nma33's avatar
    nma33
    Explorer
    May 31, 2016
    I will without a doubt purchase another Jayco product, when we are a little closer to retirement (8 years or so) and selling one of our houses, I can see purchasing an Entegra, For now, since we only have so much time off, it's mostly weekend trips, and one to two week outings. The Precept is just what the doctor ordered!
  • mccsix's avatar
    mccsix
    Explorer
    May 31, 2016
    From my experience Entegra (Jayco) are the very best in resolving the always present new coach defects, kudos to Joyce and her team!
  • nma33's avatar
    nma33
    Explorer
    May 31, 2016
    The only request they couldn't honor was modifying my Precept into an Entegra!
  • ReneeG's avatar
    ReneeG
    Explorer
    May 31, 2016
    It's nice to see a positive and a shout out to good service up here. So often, in fact most of the time, we see only the negatives and rarely hear back on results.
  • jpmihalk's avatar
    jpmihalk
    Explorer
    May 31, 2016
    Congrats! Hopefully this is the start of many happy memories for you.

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